Privacy Policy

Introduction

SummitAdvisor Lda. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website summitadvisor.pro and use our services.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect various types of information to provide and improve our services. The data we collect includes both information you provide directly and information collected automatically when you use our website.

Personal Information You Provide

• Contact Information: Name, email address, phone number, and postal address when you contact us or request our services
• Communication Data: Messages, inquiries, and feedback you send to us through our contact forms or email
• Service Requests: Information about your academic needs, tool preferences, and consultation requirements
• Account Information: If you create an account, we collect login credentials and profile information

Automatically Collected Information

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, click patterns, referring websites
• Location Data: General location based on IP address (country/region level)
• Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy for details)

How We Use Your Information

We process your personal data for various purposes based on legitimate interests, contractual necessity, and your consent. Here's how we use your information:

• Service Provision: To provide our academic writing tool comparison services, respond to inquiries, and deliver personalised recommendations
• Communication: To respond to your questions, provide customer support, and send service-related communications
• Website Improvement: To analyse website usage, improve user experience, and enhance our services
• Marketing: With your consent, to send newsletters, updates about our services, and relevant educational content
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests
• Security: To protect against fraud, unauthorised access, and other security threats

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract Performance: To provide our services and fulfil our contractual obligations
• Legitimate Interests: For website analytics, security, and business development
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and providing our services
• Analytics Services: With Google Analytics and similar services to understand website usage
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact Inquiries: Retained for 3 years after the last contact
• Service Records: Retained for 5 years after service completion
• Analytics Data: Anonymised data may be retained indefinitely
• Marketing Data: Retained until you unsubscribe or withdraw consent

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal information:

• Access: Right to request copies of your personal data
• Rectification: Right to request correction of inaccurate or incomplete data
• Erasure: Right to request deletion of your personal data under certain circumstances
• Restriction: Right to request limitation of processing in certain situations
• Portability: Right to receive your data in a structured, commonly used format
• Objection: Right to object to processing based on legitimate interests
• Withdraw Consent: Right to withdraw consent for processing based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at:

Supervisory Authority

If you believe we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).